MVNO is a small fish in the big pond called the telecom industry. The role of a MVNO mobile virtual network operator is to fulfil the requirements of those customer who opt out of the services supplied by MNOs. Therefore, MVNO model can only be sustained if they fill the void left by the demand.
Management
of MVNO Network Resource Requirement
MVNO network resources are procured via MVNEs
that serve as the middlemen. These resources like Radio Access Network and
network infrastructure (routers, HLRs, VLRs, BSCs etc.) are provided to MVNO
service providers, so they can serve their customers. However, most MVNO type
companies have limited technical knowledge of the telecom industry. Therefore,
they struggle with the technical side.
But a telecom services
provider like Telgoo5 can make a huge difference in this area. With its proven
telecom support platform including B/OSS services and telecom billing, it can
help telcos fulfill their needs.
Key Areas
for MVNO Work Management
An MVNO needs to have the technical capabilities and services to make
a difference and compete well in the market:
A dedicated
real-time telecom billing platform
At the very least, you
need a telecom billing system that is powered by Online Charging System (OCS).
It should allow you to monetize services fast and provide single-point charging
of all services. This is made possible with real-time charging, which can
charge both event and session-based services. This means no need to send
separate bills for different services like IoT, Prepaid, Postpaid, Internet
etc. A common bill is all that you need, and your customers will love you for
it.
Operation
and business support
The telecom software for MVNOs should include all the important
functions of B/OSS. The layout should be intuitive, so that new MVNOs can
provision and deliver their services via the software without facing much
difficulty.
Revenue
Assurance
The software should
perform revenue assurance, which is an essential part of MVNO management. With quality revenue assurance, you can expect to
build strong bonds with your customers.
APIs
The easiest way to add new
capabilities into the MVNO software
is by APIs. You can integrate a new payment gateway or database, and bring into
service right away. A vendor that provides APIs can help you minimize the costs
associated with software customization.
Point of Sale
You should get a point of
sale that allows you to bring your services to market. It should be easily
accessible and work flawlessly.
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